What Sets A Family Entertainment Center Franchise Apart?
Launch Family Entertainment has come a long way from its trampoline park roots.
In 2017, we expanded our concept with a larger park, additional attractions and the introduction of our in-house KRAVE restaurant. It was an important step toward creating a destination where families could spend more time together and enjoy more than one activity.
Today, the Launch Experience brings together active entertainment, arcade games, food and beverage, private parties and attractions for different age groups
It’s a shift we’re seeing across the industry, too. IAAPA’s look at family entertainment trends explores how multi-attraction destinations, food and beverage and hospitality are shaping the future of family entertainment center franchises.
The People Behind the Launch Experience
A park can have an impressive lineup of attractions, but the people running it make all the difference.
From the team member welcoming guests at check-in to the staff hosting a birthday party, every interaction contributes to the experience, which is why hospitality and park culture are such important parts of our entertainment franchise model.
We want guests to feel the energy when they walk through the doors. We want families to feel taken care of, events to run smoothly, and visitors to leave excited about their next trip.
Those details can make a difference in getting guests to return. IAAPA’s coverage of repeat visitation takes a closer look at how service, smooth operations, and the overall guest experience influence repeat visits.
A birthday party or similar event might introduce a family to Launch, but it doesn’t have to be their only visit.
With entertainment for different ages, group events, food and beverage and a variety of attractions, our family entertainment center franchise gives guests opportunities to come back for different occasions.
Our in-house food offerings add another layer to the experience, giving families a place to enjoy a meal without leaving the park.
We’re also building stronger connections with guests through our loyalty program and mobile app. These tools help keep Launch top of mind while giving franchisees insights into customer engagement.
A Strong Guest Experience Starts With Strong Franchisees
Delivering the Launch Family Entertainment Experience takes operators who understand hospitality, staffing, customer service, and the importance of building relationships in their communities.
Running a family entertainment center means managing multiple attractions, employees and guest interactions at once. IAAPA’s article on handling operational challenges at FECs highlights the attention and decision-making required to keep everything running smoothly.
That’s also why the franchisee experience matters.
Launch Family Entertainment supports owners through a corporate team with expertise in operations, marketing and development, along with dedicated Franchise Business Coaches who provide ongoing guidance.
Our franchisees bring the leadership and local-market knowledge. We bring the brand, operational resources, and support to help them deliver the Launch Experience.
Beyond the initial Launch Family Entertainment franchise investment, franchise owners have access to ongoing guidance as they build their teams, manage operations and establish Launch Family Entertainment in their communities.
Bring the Launch Experience to Your Market
Launch has evolved well beyond its trampoline park beginnings, but our focus remains on creating memorable experiences that bring people together.
With a broader attraction mix, an emphasis on hospitality, and a team committed to supporting franchise owners, we’re building on what makes Launch Family Entertainment different.
Interested in the Launch Family Entertainment franchise opportunity? Connect with our development team to learn more about available markets and what it takes to bring Launch Family Entertainment to your community.