Privacy Policy

Last modified: May 24, 2024

This Privacy Policy applies to all Launch Franchising, LLC websites. This Privacy Policy does not
apply to any of our websites, products or services that have a separate privacy policy.
Launch Franchising, LLC respects the privacy rights of our customers and is committed to protecting
it through compliance with this policy.
This policy describes the types of information we may collect from you or that you may provide
when you visit the website https://launchfamilyentertainment.com/franchise/ or https://launchfamilyentertainment.com/
(our “Website”), including information we collect text, Short Message Service (“SMS”), and other
electronic mobile messaging communications, and our practices for collecting, using, maintaining,
protecting, and disclosing that information.
This policy applies to information we collect:
· On this Website.
· In email, SMS text, and other electronic messages between you and this Website.
· Through mobile and desktop applications you download from this Website, which provide
dedicated non-browser-based interaction between you and this Website.
· When you interact with our advertising and applications on third-party websites and services,
if those applications or advertising include links to this policy.
We will not collect any personally identifiable information about you unless it is provided by you
voluntarily. We use your information to provide the services you’ve requested. When you sign up for
one or more of our services or request information, we ask for information such as your name,
address, gender, date of birth, contact number, email address, and zip or postal code to provide the
best services or information possible.
We also record information that you submit when you (i) register for any event, (ii) subscribe to a
mailing list, (iii) submit a form, (iv) download documents or materials, (v) participate in contests or
respond to surveys, or (vi) submit a form to request support or to contact us for any other purpose.
Specifically, we collect the following categories of information:
● Waiver information you provide when you complete the mandatory waiver, including your
first name and surname, address, gender, date of birth, email address, telephone number and
driver’s license number and state of issuance.
● Transaction information you provide when you request information or purchase a product or
service from us, whether on our sites or through our applications, including your postal
address, telephone number, and payment information.
● Information you provide in public forums on our sites and applications.
● Information sent either one-to-one or within a limited group using our message, chat, post or
similar functionality, where we are permitted by law to collect this information.
● Information you provide to us when you use our sites and applications and our applications
on third-party sites or platforms such as social networking sites.
● Location information when you visit our sites or use our applications, including location
information either provided by a mobile device interacting with one of our sites or

applications, or associated with your IP address, where we are permitted by law to process
this information.
● Usage, viewing and technical data, including your device identifier or IP address, when you
visit our sites, use our application on third-party sites or platforms or open emails we send.
It does not apply to information collected by:
· Us offline or through any other means, including on any other website operated by us or any
third party; or
· Any third party, including through any application or content (including advertising) that
may link to or be accessible from or through the Website.
Please read this policy carefully to understand our policies and practices regarding your information
and how we will treat it. If you do not agree with our policies and practices, your choice is not to use
our Website.
By downloading, registering with, or using this Website, you agree to this policy, and
expressly agree to receive recurring messages from the Company, including text messages
(including Email, SMS, MMS, and other forms of contact) to the mobile number provided
by you at opt-in. You understand that message and data rates may apply, and you agree to
pay these charges and that your consent applies even if you must pay a charge for the
Website or related text messages.
This policy may change from time to time. Your continued use of this Website or any associated
program after we revise this policy means you accept those changes, so please check the policy
periodically for updates.
Additionally, your use and participation in the Website or any related program constitutes your
agreement and acceptance without modification of the notices, terms, and conditions set forth in
the Company’s Terms of Use located at https://launchfamilyentertainment.com/franchise/terms-conditions/ or
https://launchfamilyentertainment.com/terms-conditions/.
If you do not want us to collect this information, wish to stop receiving Website or
Company messages, including text messages, or wish to opt-out of any Company program,
you may opt out at any time by replying directly via text message with the word STOP or
sending an email to loyalty@launchfamilyentertainment.com with all relevant information.

Children Under the Age of 16:
Our Website is not intended for children under 16 years of age. No one under age 16 may provide
any personal information to or on the Website. We do not knowingly collect personal information
from children under 16. If you are under 16, do not use or provide any information on this Website or
through any of its features, register on the Website, make any purchases through the Website, use any
of the interactive or public comment features of this Website, or provide any information about
yourself to us, including your name, address, telephone number, email address, or any screen name
or user name you may use. If we learn we have collected or received personal information from a
child under 16 without verification of parental consent, we will delete that information. If you believe
we might have any information from or about a child under 16, please contact us at
loyalty@launchfamilyentertainment.com.

California residents under 16 years of age may have additional rights regarding the collection and
sale of their personal information. Please see below for more information.
Information We Collect Through Automatic Data Collection Technologies:
As you navigate through and interact with our Website, we may use automatic data collection
technologies to collect certain information about your equipment, browsing actions, and patterns,
including:
· Details of your visits to our Website, including traffic data, location data, logs, and other
communication data and the resources that you access and use on the Website.
We also may use these technologies to collect information about your online activities over time and
across third-party websites or other online services (behavioral tracking). See below for information
on how you can opt out of behavioral tracking on this website and how we respond to web browser
signals and other mechanisms that enable consumers to exercise choice about behavioral tracking.
The information we collect automatically is only statistical data and does not include personal
information, or we may maintain it or associate it with personal information we collect in other ways
or receive from third parties. It helps us to improve our Website and to deliver a better and more
personalized service, including by enabling us to:
· Estimate our audience size and usage patterns.
· Store information about your preferences, allowing us to customize our Website according to
your individual interests.
· Speed up your searches.
· Recognize you when you return to our Website.
The technologies we use for this automatic data collection may include:
· Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your
computer. You may refuse to accept browser cookies by activating the appropriate setting on your
browser. However, if you select this setting you may be unable to access certain parts of our Website.
Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue
cookies when you direct your browser to our Website.
· Web Beacons. Pages of our Website may contain small electronic files known as web
beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the us, for
example, to count users who have visited those pages or opened an email and for other related
website statistics (for example, recording the popularity of certain website content and verifying
system and server integrity).
Your information will only be used to support your relationship with us and our authorized dealers
and distributors. We limit access of your personal information to our employees, partners and
contractors who have a legitimate need to use it. If we share your information with other parties (like
developers, authorized partners or service providers), they must have appropriate security measures
issued by us and a valid reason for using your information, typically to serve you.
If you do submit personal information, Launch Franchising, LLC and/or its authorized agents,
dealers and distributors may use it in the following ways, unless expressly stated otherwise at the
time the information is provided:

● TO COMMUNICATE WITH YOU REGARDING SERVICES OR INFORMATION THAT YOU HAVE
REQUESTED OR SIGNED UP FOR, CHANGES TO THIS PRIVACY POLICY, CHANGES TO THE
TERMS OF SERVICE, OR IMPORTANT NOTICES;
● TO CONTACT YOU REGARDING, UPCOMING EVENTS, MAILINGS AND OTHER INFORMATION
THAT WE THINK WILL BE OF INTEREST TO YOU;
● TO PROVIDE WEBSITE OR CUSTOMER SUPPORT, AND TO ANALYZE AND IMPROVE OUR
INTERACTIONS WITH CUSTOMERS;
You may opt out of receiving mailings and other non-essential messages by using the ‘unsubscribe’
function included in all such messages. However, you will continue to receive notices and essential
transactional emails.
If you have enabled notification on our desktop and mobile applications, we will push notifications
through a push notification provider. You can manage your push notification preferences or
deactivate these notifications by turning off notifications in the application or device settings.
When you interact or engage with us on social media sites such as Facebook, Twitter, YouTube,
Google, Yahoo, Bing, Instagram or other social channels through posts, comments, questions and
other interactions, we may collect such publicly available information, including profile information,
to allow us to connect with you, improve our products, or better understand user reactions and issues.
We must tell you that once collected, this information may remain with us even if you delete it from
the social media sites.
Disclosure of Your Information
We may disclose aggregated information about our users, and information that does not identify any
individual, without restriction.
We may disclose personal information that we collect or you provide as described in this privacy
policy:
· To our subsidiaries and affiliates.
· To contractors, service providers, and other third parties we use to support our business and
who are bound by contractual obligations to keep personal information confidential and use it only
for the purposes for which we disclose it to them.
· To a buyer or other successor in the event of a merger, divestiture, restructuring,
reorganization, dissolution, or other sale or transfer of some or all of Launch Franchising, LLC’s
assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in
which personal information held by Launch Franchising, LLC about our Website users is among the
assets transferred.
· To third parties to market their products or services to you if you have not opted out of these
disclosures. We contractually require these third parties to keep personal information confidential
and use it only for the purposes for which we disclose it to them.
· To fulfill the purpose for which you provide it.
· For any other purpose disclosed by us when you provide the information.

· With your consent.
We may also disclose your personal information:
· To comply with any court order, law, or legal process, including to respond to any
government or regulatory request.
· To enforce or apply our terms of use https://launchfamilyentertainment.com/franchise/terms-conditions/ or
https://launchfamilyentertainment.com/terms-conditions/ and other agreements, including for billing
and collection purposes.
· If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of
Launch Franchising, LLC, our customers, or others.
Choices About How We Use and Disclose Your Information
We strive to provide you with choices regarding the personal information you provide to us. We have
created mechanisms to provide you with the following control over your information:
· Tracking Technologies and Advertising. You can set your browser to refuse all or some
browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please
note that some parts of this site may then be inaccessible or not function properly.
· Targeted Advertising. If you do not want us to use information that we collect or that you
provide to us to deliver advertisements according to our advertisers’ target-audience preferences, you
can opt-out by sending an email to loyalty@launchfamilyentertainment.com.
We do not control third parties’ collection or use of your information to serve interest-based
advertising. However, these third parties may provide you with ways to choose not to have your
information collected or used in this way. You can opt out of receiving targeted ads from members of
the Network Advertising Initiative (“NAI”) on the NAI’s website.
Residents of certain states, such as California, Nevada, Colorado, Connecticut, Delaware,
Florida, Indiana, Iowa, Montana, Oregon, Tennessee, Texas, Virginia, and Utah may have
additional personal information rights and choices.
Your State Privacy Rights
State consumer privacy laws may provide their residents with additional rights regarding our use of
their personal information. If you are a California resident, subject to certain limits under California
Civil Code § 1798.83, you may ask us to provide you with (i) a list of certain categories of personal
information that we have disclosed to third parties for their direct marketing purposes during the
immediately preceding calendar year, and (ii) the identity of those third parties. California’s “Shine
the Light” law (Civil Code Section § 1798.83) permits users of our Website that are California
residents to request certain information regarding our disclosure of personal information to third
parties for their direct marketing purposes, as noted in the previous sentence. To make such a request,
please send an email to loyalty@launchfamilyentertainment.com.
Colorado, Connecticut, Virginia, and Utah each provide their state residents with rights to:
· Confirm whether we process their personal information.
· Access and delete certain personal information.
· Data portability.

· Opt-out of personal data processing for targeted advertising and sales.
Colorado, Connecticut, and Virginia also provide their state residents with rights to:
· Correct inaccuracies in their personal information, taking into account the information’s
nature processing purpose.
· Opt-out of profiling in furtherance of decisions that produce legal or similarly significant
effects.
To exercise any of these rights please email loyalty@launchfamilyentertainment.com. To appeal a
decision regarding a consumer rights request email loyalty@launchfamilyentertainment.com.
Nevada provides its residents with a limited right to opt-out of certain personal information sales.
Residents who wish to exercise this sale opt-out rights may submit a request to this designated
address: loyalty@launchfamilyentertainment.com. However, please know we do not currently sell
data triggering that statute’s opt-out requirements.
Data Security
We have implemented measures designed to secure your personal information from accidental loss
and from unauthorized access, use, alteration, and disclosure. All information you provide to us is
stored on our secure servers behind firewalls. Any payment transactions will be encrypted using SSL
technology.
The safety and security of your information also depends on you. Where we have given you (or
where you have chosen) a password for access to certain parts of our Website, you are responsible
for keeping this password confidential. We ask you not to share your password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we
do our best to protect your personal information, we cannot guarantee the security of your personal
information transmitted to our Website. Any transmission of personal information is at your own
risk. We are not responsible for circumvention of any privacy settings or security measures contained
on the Website.
Changes to Our Privacy Policy
It is our policy to post any changes we make to our privacy policy on this page. If we make material
changes to how we treat our users’ personal information, we will notify you through a notice on the
Website home page. The date the privacy policy was last revised is identified at the top of the page.
You are responsible for ensuring we have an up-to-date active and deliverable email address for you,
and for periodically visiting our Website and this privacy policy to check for any changes.

Contact Information
*Please note that if we delete your personal information, many of our services will not work the
same.
You may contact us at loyalty@launchfamilyentertainment.com to submit a request to know,
correct, or remove your information from our database.