Privacy Policy

Overview

This privacy policy describes the treatment of information provided or collected on the sites where this privacy policy is posted. It also explains the treatment of information provided or collected on applications we make available on third-party sites or platforms if disclosed to you in connection with use of the application. We follow this privacy policy in accordance with local law in the places we operate.

Types of information we collect

We collect two basic types of information – personal information and anonymous information – and we may use personal and anonymous information to create a third type of information, aggregate information. We collect the following categories of information:

• Waiver information you provide when you complete the mandatory waiver, including your first name and surname, address, gender, date of birth, email address, telephone number and driver’s license number and state of issuance
• Transaction information you provide when you request information or purchase a product or service from us, whether on our sites or through our applications, including your postal address, telephone number, and payment information
• Information you provide in public forums on our sites and applications
• Information sent either one-to-one or within a limited group using our message, chat, post or similar functionality, where we are permitted by law to collect this information
• Information you provide to us when you use our sites and applications and our applications on third-party sites or platforms such as social networking sites.
• Location information when you visit our sites or use our applications, including location information either provided by a mobile device interacting with one of our sites or applications, or associated with your IP address, where we are permitted by law to process this information
• Usage, viewing and technical data, including your device identifier or IP address, when you visit our sites, use our application on third-party sites or platforms or open emails we send

How we collect your information

• We collect information you provide to us when you request products, services or information from us, complete a waiver for us, participate in public forums or other activities on our sites and applications, respond to guest surveys, or otherwise interact with us using one or more devices. Please keep in mind that when you provide information to us on a third-party site or platform (for example, via our applications), the information you provide may be separately collected by the third-party site or platform. The information we collect is covered by this privacy policy and the information the third-party site or platform collects is subject to the third-party site or platform’s privacy practices. Privacy choices you have made on the third-party site or platform will not apply to our use of the information we have collected directly through our applications.
• We acquire information from other trusted sources to update or supplement the information you provided or we collected automatically. Local law may require that you authorize the third party to share your information with us before we can acquire it.
• We collect information through technology, such as cookies, Flash cookies and Web beacons, including when you visit our sites and applications or use our applications on third-party sites or platforms using one or more devices.

Use of your information by Launch Trampoline Parks

A member of Launch Trampoline Parks will be the data controller for your information. Other members of Launch Trampoline Parks may have access to your information where they perform services on behalf of the data controller and, unless prohibited under applicable law, for use of their own behalf (as a data controller) for the following purposes:

• Provide you with the products and services you request
• Communicate with you about your transactions with us and send you information about features on our sites and applications or changes to our policies
• Consistent with local law and choices and controls that may be available to you we may use information collected from you, or from devices associated with you, to:
  • Send you offers and promotions for our products and services or third-party products and services
  • Personalize content and experiences
  • Provide you with advertising based on your activity on our sites and applications and on third-party sites and applications
• Optimize or improve our products, services and operations
• Detect, investigate and prevent activities that may violate our policies or be illegal

Sharing your information with other companies

We will not share your personal information outside of Launch Trampoline Parks except in limited circumstances, including:

• When you allow us to share your personal information with another company, such as:
  • Electing to share your personal information with carefully selected companies so that they can send you offers and promotions about their products and services
  • Directing us to share your personal information with third-party sites or platforms, such as social networking sites

Please note that once we share your personal information with another company, the information received by the other company becomes subject to the other company’s privacy practices.

• When we share personal information with third parties in connection with the sale of a business, to enforce our Terms of Use or rules, to ensure the safety and security of our guests and third parties, to protect our rights and property and the rights and property of our guests and third parties, to comply with legal process or in other cases if we believe in good faith that disclosure is required by law.

Your controls and choices

We provide you the ability to exercise certain controls and choices regarding our collection, use and sharing of your information. In accordance with local law, your controls and choices may include:

• You may correct, update, and delete your waiver information at any time. (Please remember, all guests in the park must have an active and accurate waiver on file.)
• You may choose whether to receive from us offers and promotions for our products and services, or products and services that we think may be of interest to you
• You may choose whether we share your personal information with other companies so they can send you offers and promotions about their products and services
• You may choose whether to receive targeted advertising from many ad networks, data exchanges, marketing analytics and other service providers
• You may request access to the personal information we hold about you and that we amend or delete it
• You may exercise your controls and choices, or request access to your personal information by contacting Launch Trampoline Parks corporate office, or following instructions provided in communications sent to you. Please be aware that, if you do not allow us to collect personal information from you, we may not be able to deliver certain products and services to you, and some of our services may not be able to take account of your interests and preferences

Children’s Privacy

We recognize the need to provide further privacy protections with respect to personal information we may collect from children on our sites and applications. Some of the features on our sites and applications are age-gated so that they are not available for use by children, and we do not knowingly collect personal information from children in connection with those features. When we intend to collect personal information from children, we take additional steps to protect children’s privacy, including:

• Notifying parents about our information practices with regard to children, including the types of personal information we may collect from children, the uses to which we may put that information, and whether and with whom we may share that information
• In accordance with applicable law, obtaining consent from parents for the collection of personal information from their children, or for sending information about our products and services to their children
• Limiting our collection of personal information from children to no more than is reasonably necessary to participate in an online activity
• Giving parents access or the ability to request access to personal information we have collected from their children and the ability to request that the personal information be changed or deleted.

Data security, integrity, and retention

The security, integrity and confidentiality of your information are extremely important to us. We have implemented technical, administrative and physical security measures that are designed to protect guest information from unauthorized access, disclosure, use and modification. From time to time, we review our security procedures to consider appropriate new technology and methods. Please be aware though that, despite our best efforts, no security measures are perfect or impenetrable. We will retain your personal information for the length of time needed to fulfill the purposes outlined in this privacy policy unless a longer retention period is required or permitted by law.

Changes to this Privacy Policy

From time to time, we may change this privacy policy to accommodate new technologies, industry practices, regulatory requirements or for other purposes. We will provide notice to you if these changes are material and, where required by applicable law, we will obtain your consent.